This Refund and Cancellation Policy governs the payment, refund, and cancellation terms related to all products and services offered by Ananta Ecomgrowth, a globally operated business registered as:
The Karma People LLC (DBA Ananta Ecomgrowth) in the United States
Ananta Ecomgrowth in India
By completing a transaction on www.anantaecomgrowth.com, you acknowledge that you have read, understood, and agreed to be bound by this policy.
1. Non-Refundable Policy
Payments made to Ananta Ecomgrowth are generally final and non-refundable once work has begun, access has been delivered, or a custom service has entered production. This applies to:
Digital services (e.g., advertising, CRM, funnel setup, automation)
Strategy consultations and coaching
Downloadable digital products (e.g., templates, PDFs, courses)
Technical or marketing implementation work
Due to the time-sensitive, digital, and service-based nature of our work, refunds are not issued once the service has commenced except under the limited exceptions listed below.
2. Digital Product Delivery & Delayed Access Clause
Our digital products and services are typically delivered within 1-3 business days after successful payment. In case of unforeseen technical delays, we will inform you via email and ensure timely resolution.
By completing your purchase, you:
Acknowledge that access or onboarding may begin immediately
Waive any right to cancel or reverse the transaction under "digital goods" provisions as recognized in international eCommerce regulations
3. Cancellation Requests
Cancellations are generally not accepted after the transaction is completed unless:
The Platform explicitly provides a cancellation window for the product or service
The cancellation request is raised before access is delivered or work has begun
Ananta Ecomgrowth retains sole discretion in approving or rejecting cancellation requests. We may request additional information before making a decision.
4. Refunds - Limited Exceptions
Refunds will only be considered under the following exceptional circumstances:
You were charged more than once for the same product or service due to a technical error
You completed payment but did not receive onboarding or product access within 5 business days, and our support team failed to deliver after reasonable follow-up
You received a product or service that substantially does not match the description on the Platform
To request a refund, you must:
Email info@anantaecomgrowth.com within 3 days of the transaction
Include the following details:
Full name
Email address used for the transaction
Order ID / Transaction ID
A specific explanation of the issue and any applicable evidence
Refund requests submitted after 3 days or without valid proof will not be entertained.
5. Chargebacks & Disputes
Initiating a chargeback or dispute without contacting us first may result in:
Immediate suspension of access to all active and future services
Permanent blacklisting across our platforms and products
Legal recovery of disputed amounts, plus reporting to relevant fraud databases
We strongly encourage you to email info@anantaecomgrowth.com to resolve any issues before contacting your payment provider.
6. Instamojo-specific Grievance Contact
If you purchased via Instamojo, you may alternatively submit refund queries to:
Email: seller+97583b97ccad49e4ba6be7c48fd07316@instamojo.com
Please provide:
Specific issue
Transaction ID
Proof of non-delivery or service discrepancy
All decisions will be made at the sole discretion of Ananta Ecomgrowth, and we may request further clarification or documents to process your request.
7. Disclaimer
By completing a transaction, you are entering into a legally binding agreement to purchase the listed products/services through a legitimate payment method. We disclaim any liability for loss due to failed authorization, payment gateway issues, or security breaches outside our control.
8. Contact Us
If you have questions about this policy or your transaction:
Ananta Ecomgrowth
Website: www.anantaecomgrowth.com
Email: info@anantaecomgrowth.com
USA Office
41542 Carriage Horse Dr, Aldie, Virginia 20105
+1 215-669-9391
India Office
GF-001 Mauryansh Elanza, Shyamal Cross Rd, Near Parekh Hospital, Satellite, Ahmedabad 380015
+91 91734 74378
Italy Office
Via di Selva Candida, 20A, 00166 Rome, Italy
+39 339 670 7127